Privacy Policy

in2city.com provides a technical platform for setting up signature campaigns. The owner of the signature campaign is the data controller for the personal data collected as part of the petition. Altonline is the data controller responsible for processing the personal data as described in this Privacy Policy. In this Privacy Policy, we explain what personal data we store and how we process it. This Privacy Policy applies to: forbrukermakt.no.

Personal Data We Collect and Process in Connection with Campaign Creation

We process the following categories of personal data when you create a signature campaign on in2city.com:

• Basic Information: name, address

• Contact Information: address, telephone number, email address

• Account and Profile Information: settings, preferences

• Payment Information: transaction information, payment method

• Customer History and Engagement: order and delivery details, shopping cart movements, discount codes, loyalty program information

• Customer History and Engagement: active products and agreements as well as products and services you have previously used, how much and how often they are used, status of products/services

• Customer Activity: reading and action history from apps, websites, or electronic communications we send, as well as technical information about the devices you use.

In most cases, personal data is collected directly from you or generated as a result of your use of our services and products.

Visits to Our Website

Cookies on in2city.com are used to fulfill the necessary technical requirements for the website to function. Additionally, IP addresses of visits to the website are stored to identify and block digital attacks.

The legal basis for using cookies and storing IP addresses on forbrukermakt.no is Article 6(1)(f) of the General Data Protection Regulation. It gives us the legal authority to process data that is necessary to safeguard a legitimate interest in improving, securing, and further developing the website.

We analyze usage patterns on the website. All data used for statistical purposes is anonymized and does not collect any personal data about you.

How We Use Personal Data

Service Delivery/Contract Conclusion

We use your personal data to fulfill our contracts with you, that is when you have ordered a product or a service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Management of Customer Relationships

We use your personal data to manage our relationship with you. This may include customer service, complaint handling, and error correction related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Analysis, Business Development, and Service Improvement

We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Tailored User Experience

We tailor the user experience and communication to your customer relationship and use personal data for this. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and Marketing

We use personal data in connection with the sale and marketing of our products and services, for example by sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing, for example by opting out of receiving emails from us. In addition, we may also ask for your consent to use your personal data for profiling, where we infer interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.

System Monitoring, Error Correction, etc.

We monitor our systems for errors and issues. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, Fraud Detection, and Criminal Activity

We process personal data in our efforts to protect our users and ourselves against fraudulent activity, abuse, and criminal actions. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with Legal Obligations

In certain cases, we are required to process personal data due to other legal obligations. An example of this is sales-related information, which we are obligated to account for and retain according to the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation imposed on us.

Your Rights

If you wish to exercise any of your rights, please contact us at admin@altonline.no

Right to Access Your Personal Data

You may request a copy of all information we process about you. Contact us at the email address above to exercise your right of access.

Right to Correct Personal Data

You have the right to request that we correct or supplement inaccurate or misleading information.

Right to Delete Personal Data

You have the right to have your personal data deleted without undue delay. You may therefore request that we delete information about you at any time. However, note that information we are required to retain due to other legal obligations (such as the Accounting Act) will not be deleted.

Right to Restrict Processing of Personal Data

In some cases, you can also request that we restrict the processing of your data. You can do this by managing consents or opting out in our solutions.

Right to Object to the Processing of Personal Data

If we process your data based on our tasks or through a balancing of interests, you have the right to object to our processing of your data. You can do so by managing consents or opting out in our solutions.

Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us at the email address above to obtain your personal data.

If you believe we are not complying with the rules of the Personal Data Act, please let us know through the contact or channel you have already established with us. You may also file a complaint about our processing of personal data with the Data Protection Authority.